Commonly asked questions


Fender darker than door

Why blending and what it is?

Blending' is a process where you're helping to perfect the transition from the car's newly touched-up paint over a damaged area, and the rest of your car's paintwork that's already there. Naturally, the new and old paints might not match perfectly, even if they're both the exact same color.

Naturally, the new and old paints might not match perfectly, even if they're both the exact same color. The shading or texture might be slightly off. Usually, this won't be too obvious.

But sometimes, it can be a sight for sore eyes to see this one odd spot on your car, even if you're only touching up a small crack or chip. The slightest color change will be very obvious, either darker or lighter, or perhaps the paint itself comes from a different batch or mix, which is different from the exact hue that you were expecting. This is why blending is such an important aspect of car paints.

Plastic bumper

Off color bumper

Why is my bumper off color?

Have you ever noticed that the color of the paint on your bumper seems to be different than the color of the paint on the rest of the vehicle? Here’s why:

First – some basic vehicle anatomy: for the vast majority of vehicles, the bumpers are made out of plastic and the rest of the vehicle is made out of metal.

When you lay the same paint on plastic vs metal, you get different results. There’s a couple different reasons why that is.

The first reason is because the heat dissipation on plastic is slower than it is on metal, which means that it’s going to take longer to dry. This gives the metal flakes (Vermiculite) in the paint more time to rearrange differently. Also, plastic holds more static electricity than metal panels do, which – again – allows for the metal particles to rearrange. Another consideration is the contour of the plastic panels. Bumpers typically have many more contour points than the more flat metal panels, and this can give the illusion that it’s a different shade or color depending on lighting.

The manufacturer attaches what’s called a paint code to each VIN so the exact same paint can be used each time. When you get your vehicle repaired, the body shop will use this paint code to mix paint to match the rest of the paint on your vehicle.

This color variation on bumpers isn’t just seen on vehicles that are repaired or repainted. Go to any new car dealership and you’ll see it there, too. It’s more obvious with some colors, especially metallic colors, and especially “pearl white” paint.

Rusty car


Why rust is not guaranteed?

Let us first see what rust is:

Rust is the common name for what is scientifically known as iron oxide, a form of corrosion that occurs when iron (or one of its alloys, such as steel) reacts with oxygen and there is water (or heavy air moisture) present.

What is car paint:

Modern car paints are nearly always an acrylic polyurethane "enamel" with a pigmented basecoat and a clear topcoat. It may be described as "acrylic", "acrylic enamel", "urethane", etc. and the clearcoat in particular may be described as a lacquer.


The scientific approach to this is that in the heat your paint expands. The pores absorb oxygen/moisture in small amounts. As it cools through the day, the moisture is locked in thus starting the rusting process, which is more common in places closer to the sea; or more prominent at least, where in dryer landlocked areas, this is not that common.

When an area has already rusted, even after rust treatment, it is very likely to rust again. The better way is to cut out the rusted area. Based on how bad the rusted area is. Cutting out bad rust is always the better solution moving forward, but at the end of the day it is up to the client based on what they can afford realistically.

Waxing your vehicle regularly can also be helpful with a good quality wax..



Mechanical issue with my car?

There is a pretty vast difference between a Mechanic and a Panel beater. The Mechanic deals with the internals of the car, Engine, Gearbox etc. Panel beaters are just interested with dents, scratches and generally all external panels. More can be read here. . .



Why are my electricals not working?

When your car has been in an accident, a great many things can happen. Initially you may or may not have lights come on, on your dash board. The unfortunate thing is that when your car goes in for repairs, the area that is damaged must be stripped and sometimes that means unplugging a headlight, sensors etc.

This can result in many different things from the radio mal-functioning, to some light coming up on the dash to warn of something.

Since an auto body repair shop is not an auto electrician, we often are as clueless as the customer when it comes to car electricals. Since we are in the trade we pick up on a few things here and there but there is nothing we can do when a area needs to be stripped. 

If it is electrical - see an auto-electrician.



Glass is cracked?

More often than not glass cracks due to rust around the area under it on the edges. When dealing with rust we call in a specialist that deals with glass only to remove the window.

The specialists do not guarantee no cracks during removal or when putting the glass back, which is the reason the panel beater cannot guarantee it either since this is something that is out-sourced to people that are professional in this field.

Unfortunately rust expands the metal and at times causes just enough pressure causing the glass to crack. Any tampering could be the difference between cracking or not and so cannot be guaranteed due to the high risk.